Washington Post Small Business Blog entry by Sharon McLoone

Two years ago, SBA employees gave their agency such low marks that the agency finished last in a Best Places to Work in the Federal Government index, worse than even the much-maligned Department of Homeland Security, writes Barr.

Preston began his job as top dog at the agency in July 2006, inheriting an agency that he characterizes in Barr's column as "flat on our back." It was overwhelmed by hurricanes Katrina and Rita and unable to keep up with thousands of disaster-relief loan applications for homes and businesses. Allegations of fraud and lax oversight of programs also "swirled around the SBA," writes Barr.

Preston said in the Federal Diary column that he thinks the SBA is "doing more to engage employees" but acknowledges that the current state of staff morale is "not ultimate victory."

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